Elitecare Medical Staffing Inc. Privacy Policy

Effective Date: 11/15/23

Thank you for joining the largest jobs portal for healthcare professionals. In this Privacy Policy, Elitecare Medical Staffing Inc. (“Elitecare” or “we”) describes the types of personal information we collect when you visit and use the elitecare.net website, app, and associated services (the Elitecare platform). We also describe how and why we use and share your personal information, how you can access and update your personal information and exercise your other legal rights as a user. Our services offered are not intended for anyone under the age of 18 or for anyone outside of the United States, and our personal information collection and use policies are designed accordingly. We will indicate changes to this Privacy Policy by updating the Effective Date above. If you continue to use the Elitecare platform after the Effective Date of this Privacy Policy has changed, then the most up-to-date Privacy Policy will apply. A newly posted Privacy Policy with an updated Effective Date supersedes all previous Privacy Policies.

Sections in this Privacy Policy

Personal Information We Collect

You Visit Elitecare.net

You Create a Healthcare Professional Account

You use the Elitecare Mobile Application

You Serve as Reference for a Candidate

You Participate in a Loyalty Program

You Use an Employer/Recruiter Account

You Participate in a Challenge, Contest or Sweepstakes

You Contact Our Support Team

You Click on Links to Other Services

How We Collect Your Personal Information

You Provide the Personal Information Directly to Us

Cookies and Data Collection Tools

We Receive Personal Information about You from Other Sources

How we Use your Personal Information

How Long We Keep Your Personal Information

With Whom and Why we Share your Personal Information

Recruiters or Potential Employers

Elitecare's Vendors

Elitecare's Advertising Partners

Review Services

Event Participants and Sponsors

For Security and Legal Compliance

During a Change in Control

Your Privacy Rights and Choices

Unsubscribing From our Emails

Text Messages

Terminating your Account

Managing Cookies

State Specific Disclosures and Rights

California Residents

Rights Under the CCPA

Exercising Rights under the CCPA

Notice of Financial Incentive

California Shine the Light

Virginia Residents

Rights under the VCDPA

Exercising Rights under the VCDPA

Nevada Residents

How to Opt Out of Selling, Sharing and Targeted Advertising (CA and VA)

Security of Your Personal Information

Information Relating to Children

Contact Us

Personal Information We Collect

The type of personal information we collect and store depends on your activity on the Elitecare platform. Here is the personal information we collect at various stages of use of the Elitecare platform:

You Visit Elitecare.net

When you access the elitecare.net website (including just browsing content), we collect certain personal information by automated means, including:

• Device Data: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser type, browser language, your device's OS and other systems data. We also collect your approximate geographic location, like country, city, and approximate geographic coordinates, calculated based on your IP address. We may also allocate to you a unique browser ID by placing a cookie on your browser.

• Usage Data: Usage statistics about your interactions with our website, including the last page you were on before clicking to our website, pages of our website you visited, content you accessed, time you spent on pages, features you used, your search queries, click data, online chat communications, and the date and time of these activities.

The personal information listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” Section. We use this personal information to identify new and returning visitors, and their usage and access preferences. We also may use this information in aggregate to analyze usage of the Elitecare Platform. This enables us to improve the design, content, and offerings on the Elitecare Platform and to personalize your experience.

If you create an account with Elitecare, all Device Data and Usage Data will become associated with your account.

You Create a Healthcare Professional Account

In order to use certain features (like applying for a job), you need to create a user account. When you create an account, including through a third-party platform like LinkedIn or Facebook, we collect and store any personal information you provide, such as:

• Account Data: When you create or update your account, we collect and store certain personal information like your first and last name, email address, and password. You may provide us additional personal information to complete your profile like your phone number, date of birth, last four digits of your social security number, work history, references, education, certifications, Covid-19 vaccination status, and associated documentation.

• Social Media Sign-in: Elitecare may enable you to create an account and log in using sign-in services such as Facebook and LinkedIn. These services will authenticate your identity and provide you the option to share certain personal information from your Facebook or LinkedIn account with us.

• Account Activity Data: When you are logged into your account, all your activities on the Elitecare platform are associated with your account.

• Live Chat: Elitecare provides a chat service enabling you to have real-time conversations with a recruiter or support agent.

• Social Programs: If you participate in any loyalty or other special program, you may be requested to provide additional information for administration.

You use the Elitecare Mobile Application

If you are a healthcare professional, you may create and access your account via our mobile app. In such case, we collect the same Account Data as if you were using elitecare.net.

You serve as reference for a candidate

The Elitecare platform enables candidates to provide the name and contact information of individuals who may be contacted by Elitecare to serve as professional references. We encourage candidates to ensure they receive consent from references prior to sharing personal information with us.

You Participate in a Loyalty Program

In order to earn rewards under certain loyalty programs, you may be required to provide documentation to enable Elitecare to verify that you have been hired for a job via the Elitecare platform.

You Use an Employer/Recruiter Account

Elitecare provides its enterprise customers (“Customers”) services by connecting them to our jobs marketplace. In the course of providing such services, Elitecare will receive access to personal information of individual users.

You Participate in a Challenge, Contest or Sweepstakes

By performing certain actions on our platform or using some functionalities or features, you may be eligible to participate in a contest or drawing for a prize.

You Contact Our Support Team

You may contact our support team to report a problem or concern via a feature on the Elitecare platform. When you do, we collect and store your email address and the content of your message.

You Click on Links to Other Services

The Elitecare platform may contain links to external websites and services. These links are provided only for your convenience.

How We Collect Your Personal Information

You Provide the Personal Information Directly to Us

When you create an account or apply for a job, you provide your Account Data and other professional information.

Cookies and Data Collection Tools

Elitecare uses data collection tools like cookies to gather personal information when you use the Elitecare platform.

We Receive Personal Information about You from Other Sources

Elitecare may use certain services that offer access to public records for verification purposes.

How we Use your Personal Information

We collect and process your personal information for various purposes including:

• To facilitate our website and services’ technical functioning.
• To provide our services including processing requests.
• To administer our platform by communicating with users.
• To promote our services via various communication methods.
• To improve our platform using aggregated data.
• For safety and compliance with applicable laws.

How Long We Keep Your Personal Information

We will retain your personal information only as long as necessary to fulfill its purposes or comply with legal obligations.

With Whom and Why we Share your Personal Information

Elitecare Medical Staffing Inc. may share your personal information with various types of third parties to facilitate our services, enhance user experience, and comply with legal obligations. Below are the categories of recipients with whom we may share your information, along with the reasons for such sharing:

Recruiters or Potential Employers

When you apply for a job through the Elitecare platform, we share your personal information with recruiters or potential employers. This sharing enables them to evaluate your application and qualifications. The types of information shared may include:

Contact Information: Your name, email address, and phone number.

Professional Credentials: Details about your qualifications, certifications, and work history.

Reference Information: Contact details of your professional references.

Application Materials: Any documents or profiles you provide during the application process.

Elitecare's Vendors

We collaborate with a variety of vendors that help us operate our services effectively. The following are examples of the types of vendors we work with:

Hosting Providers: Companies that manage and host our website and application infrastructure, ensuring reliability and uptime.

Data Analytics Services: Vendors that analyze user behavior and engagement on our platform to help us improve functionality and user experience.

Email and SMS Service Providers: These vendors assist in sending communications, including promotional messages, notifications, and updates regarding your account or applications. They may have access to your contact information to facilitate these communications.

Survey Administrators: Third-party services that conduct surveys to gather user feedback, which helps us improve our services.

Payment Processors: If you participate in paid services or rewards programs, we may share relevant financial information with payment processing vendors to handle transactions securely.

These vendors are contractually obligated to use your personal information only for the purposes specified by Elitecare.

Elitecare's Advertising Partners

To promote our services and job listings effectively, we partner with third-party advertising networks. These partners use cookies and other tracking technologies to collect data about your interactions with the Elitecare platform and other websites. Sharing personal information with advertising partners allows us to:

Target Advertisements: Deliver personalized ads based on your interests and previous interactions on our platform.

Measure Ad Effectiveness: Analyze the performance of advertising campaigns by tracking user engagement.

Review Services

We may share your contact information with independent review platforms that invite you to provide feedback about your experience with Elitecare. This sharing can help us:

Collect Valuable Feedback: Gain insights into user satisfaction and areas for improvement based on your reviews.

Enhance Our Services: Use feedback to refine our offerings and address any issues users may encounter.

This collaboration benefits both Elitecare and our users by fostering transparency and accountability.

Event Participants and Sponsors

When we organize online or live events, we may share your personal information, such as your name, company, and job title, with event speakers, sponsors, and other attendees. This sharing is necessary for:

Facilitating Networking Opportunities: Allowing participants to connect with industry professionals.

Event Management: Enabling sponsors to engage with potential clients and attendees effectively.

Providing Event Materials: Sharing relevant information about the event agenda or resources.

Participants typically have the option to opt-in to sharing their contact details during event registration.

For Security and Legal Compliance

We may disclose your personal information if we believe that such action is necessary to:

Comply with Legal Obligations: Respond to subpoenas, court orders, or other legal processes.

Protect Our Rights: Enforce our Terms of Service or other agreements.

Prevent Fraud or Abuse: Investigate and take action against fraudulent or unlawful activities.

Ensure Safety: Protect the rights, property, or safety of Elitecare, our users, or others.

This includes sharing information with law enforcement agencies or regulatory bodies when required.

During a Change in Control

In the event that Elitecare undergoes a business transaction such as a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. This sharing allows:

Continuity of Services: Ensuring that our services remain available under new ownership.

Due Diligence Processes: Potential acquirers may review personal information as part of their assessment of Elitecare.

In such cases, we will ensure that your personal information remains protected in accordance with this Privacy Policy.

Aggregated Data Sharing

We may also share aggregated or anonymized data that does not directly identify you with third parties for research purposes, analytics, or marketing insights. This data helps us understand trends in user behavior and make informed decisions about product development and marketing strategies without compromising individual privacy.

Your Privacy Rights and Choices

At Elitecare Medical Staffing Inc., we are committed to protecting your privacy and ensuring that you have control over your personal information. Depending on your location and applicable laws, you may have specific rights regarding your personal information. Below are the rights and choices available to you.

Access to Your Personal Information

You have the right to request access to the personal information we hold about you. This includes information on:

• The categories of personal information we have collected.
• The sources from which we collected your personal information.
• The purposes for collecting your personal information.
• The categories of third parties with whom we share your personal information.
• The specific pieces of personal information we have collected about you.
• To exercise this right, you may submit a request to our support team.

Right to Delete

You have the right to request that we delete your personal information that we have collected from you. However, there may be circumstances where we are unable to comply with your request, such as when retaining the information is necessary for compliance with legal obligations or for our legitimate business interests.

Right to Correct

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may provide us with the necessary documentation or details to verify the accuracy of the information you wish to correct.

Right to Limit Use of Personal Information

You may request that we limit the use of your personal information in certain situations. This includes circumstances where:

• You contest the accuracy of your personal data, and we need to verify its accuracy.
• You believe our processing is unlawful but do not want us to delete your data.
• We no longer need your personal data for processing, but you require it for legal claims.

Right to Opt-Out of Sales or Sharing

If you are a California or Virginia resident, you have the right to opt-out of the sale or sharing of your personal information with third parties for targeted advertising purposes. To exercise this right, you can use the “Do Not Sell or Share My Personal Information” option provided on our website.

Right to Non-Discrimination

You have the right not to be discriminated against for exercising any of your privacy rights. Elitecare will not deny you services, charge you different prices, or provide a different level of quality if you choose to exercise any of your rights under applicable data protection laws.

Communication Preferences

You can manage your communication preferences at any time:

• Unsubscribing from Emails: If you no longer wish to receive promotional emails from us, you can follow the unsubscribe link in the email or contact us at unsubscribe@elitecare.net to request removal from our email list. Please note that it may take up to ten business days for us to process your request.
• Text Message Opt-Out: If you receive text messages from us, you can opt-out by replying “STOP” to any text message. You may continue receiving other messages not related to promotional content.

  
  

Text Messages

Elitecare Medical Staffing Inc. may communicate with you via text messages as part of our services. This section outlines how we use text messaging, what you can expect from our communications, and your choices regarding receiving these messages.

Purpose of Text Messages

We utilize text messaging to facilitate communication with our users, which may include:

• Job Alerts: Notifications about job openings that match your profile or preferences.


• Application Updates: Information regarding the status of your job applications, including confirmations and next steps.


• Account Notifications: Alerts related to your account, such as password resets or security alerts.


• Promotional Messages: Offers, promotions, or updates about our services that may be of interest to you.

Consent to Receive Text Messages

By providing your mobile phone number and opting to receive text messages, you consent to receive communications from Elitecare via SMS. This communication may come from either:

• Elitecare's Staff: Messages sent from our team regarding your inquiries or applications.


• Automated Systems: Messages generated from automated systems for alerts, confirmations, and reminders.

Message Frequency

The frequency of text messages you receive may vary depending on your interactions with our platform and the services you have requested. While we strive to limit the number of messages to those that are necessary and relevant, you may receive multiple messages regarding job applications or alerts.

Opt-Out Options

You have the right to opt-out of receiving text messages at any time. To opt-out:

• Respond with "STOP": You can reply with "STOP" to any text message you receive from us. This action will immediately cease further text communications.


• Contact Us: Alternatively, you can contact us at contact@elitecare.net or through our website to request that your mobile number be removed from our messaging list.

Please note that opting out of promotional text messages may not affect other important communications related to your account or job applications.

Support and Assistance

If you require assistance regarding our text messaging services, you can reach out by responding with "HELP" to any text message you receive. This will provide you with information about how to manage your preferences or get in touch with our support team.

Message and Data Rates

Please be aware that standard messaging and data rates may apply when you receive or send text messages. These rates are determined by your mobile carrier, and you should check with them for details regarding any charges that may apply.

Security of Text Messages

We take reasonable precautions to protect the privacy of your information transmitted via text messages. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. As such, while we strive to protect your personal information, we cannot guarantee its absolute security during transmission.

Changes to Text Messaging Policy

Elitecare reserves the right to modify this text messaging policy at any time. If we make significant changes, we will notify you through appropriate channels, including via text message or email, where applicable.

Managing Cookies and Tracking Technologies

You have choices regarding cookies and other tracking technologies used on our website:

• You can set your web browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Elitecare platform may not function properly.
• You may also opt-out of interest-based advertising through various industry opt-out tools, including those provided by the Digital Advertising Alliance and the Network Advertising Initiative.

Exercising Your Rights

To exercise any of the rights outlined above, please contact us using the contact details provided at the end of this Privacy Policy. You may be required to provide verification of your identity before we can fulfill your request to ensure that we protect your privacy.

State-Specific Rights

California Residents

This section applies to California Consumers as defined by the California Consumer Privacy Act (CCPA) and provides specific disclosures regarding the collection, use, and sharing of personal information. The CCPA grants California residents specific rights concerning their personal information.

Categories of Personal Information Collected

In the past 12 months, Elitecare has collected the following categories of personal information about California residents:

Category	Examples
Identifiers	Name, email address, phone number, IP address, unique device identifiers, and other similar identifiers.
Personal Information	Social security number, driver’s license number, and financial account information.
Protected Classification Characteristics	Age, gender, nationality, marital status, and other demographic information.
Commercial Information	Records of services purchased or considered, or other purchasing history or tendencies.
Internet or Other Electronic Network Activity Information	Browsing history, search history, and information regarding your interaction with our services.
Geolocation Data	Approximate location based on your IP address.
Professional or Employment-Related Information	Employment history, job titles, references, and education.
Inferences Drawn from Other Personal Information	Profiling related to preferences and characteristics based on the information provided.

Purposes for Collecting and Using Your Personal Information

Elitecare collects and uses personal information for various business purposes, including:

• Providing Services: To facilitate job applications and connect healthcare professionals with employers.


• Communicating with Users: To send updates about job opportunities, account status, and promotional content.


• Improving Services: To analyze user behavior and enhance platform functionality.


• Compliance with Legal Obligations: To meet regulatory requirements and respond to legal requests.

Sharing Personal Information

Elitecare may share your personal information with third parties for specific business purposes, including:

• Service Providers: Vendors that assist in operating our platform, conducting analysis, and sending communications.


• Recruiters or Potential Employers: To facilitate job applications and recruitment processes.


• Advertising Partners: For targeted advertising purposes based on your preferences and interactions with our services.

Your Rights Under the CCPA

As a California resident, you have specific rights under the CCPA:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.


• Right to Delete: You can request that we delete personal information we have collected from you.


• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information to third parties.


• Right to Non-Discrimination: You cannot be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights

To exercise any of your rights under the CCPA:

• Right to Know or Access: Submit a request to us via email at contact@elitecare.net or through our website.


• Right to Delete: Send a request via the same contact methods as above.


• Right to Opt-Out of Sale: Use the “Do Not Sell My Personal Information” link provided on our website or contact us directly to opt-out.

Please note that we may require verification of your identity before processing your requests to ensure that we protect your privacy.

Financial Incentives

If we offer any financial incentives in connection with promotions or loyalty programs, we will provide a notice of financial incentive disclosure at the time you consent to participate. This notice will include material terms associated with any financial incentives offered.

Shine the Light Law

California's "Shine the Light" law permits users of our platform who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@elitecare.net with “California Shine the Light” in the subject line.

Virginia Residents

This section applies to Virginia Consumers as defined by the Virginia Consumer Data Protection Act (VCDPA) and provides specific disclosures regarding the collection, use, and sharing of personal information. The VCDPA grants Virginia residents certain rights concerning their personal information.

Categories of Personal Information Collected

In the past 12 months, Elitecare has collected the following categories of personal information about Virginia residents:

Category	Examples
Identifiers	Name, email address, phone number, IP address, unique device identifiers, and other similar identifiers.
Personal Information	Social security number, driver’s license number, and financial account information.
Protected Classification Characteristics	Age, gender, nationality, marital status, and other demographic information.
Commercial Information	Records of services purchased or considered, or other purchasing history or tendencies.
Internet or Other Electronic Network Activity Information	Browsing history, search history, and information regarding your interaction with our services.
Geolocation Data	Approximate location based on your IP address.
Professional or Employment-Related Information	Employment history, job titles, references, and education.
Inferences Drawn from Other Personal Information	Profiling related to preferences and characteristics based on the information provided.

Purposes for Collecting and Using Your Personal Information

Elitecare collects and uses personal information for several business purposes, including:

• Providing Services: To facilitate job applications and connect healthcare professionals with employers.


• Communicating with Users: To send updates about job opportunities, account status, and promotional content.


• Improving Services: To analyze user behavior and enhance platform functionality.


• Compliance with Legal Obligations: To meet regulatory requirements and respond to legal requests.

Sharing Personal Information

Elitecare may share your personal information with third parties for specific business purposes, including:

• Service Providers: Vendors that assist in operating our platform, conducting analysis, and sending communications.


• Recruiters or Potential Employers: To facilitate job applications and recruitment processes.


• Advertising Partners: For targeted advertising purposes based on your preferences and interactions with our services.

Your Rights Under the VCDPA

As a Virginia resident, you have specific rights under the VCDPA:

• Right to Access: You have the right to request access to the personal data we hold about you, including the categories of data we collect and the purposes for which it is used.


• Right to Correct: You can request that we correct inaccuracies in your personal data.


• Right to Delete: You have the right to request that we delete personal data that we have collected from you.


• Right to Opt-Out: You can opt-out of the processing of your personal data for targeted advertising purposes or profiling that may lead to legal effects.


• Right to Data Portability: You have the right to obtain a copy of your personal data in a format that allows you to transmit it to another entity without hindrance.

Exercising Your Rights

To exercise any of your rights under the VCDPA:

• Right to Access or Delete: Submit a request to us via email at contact@elitecare.net or through our website.


• Right to Correct: Send a request via email outlining the inaccuracies you wish to correct.


• Right to Opt-Out: Use the “Do Not Sell or Share My Personal Information” link provided on our website or contact us directly to opt-out.

We may require verification of your identity before processing your requests to protect your privacy.

Non-Discrimination

You have the right not to be discriminated against for exercising any of your rights under the VCDPA. Elitecare will not deny you services, charge you different prices, or provide a different level of quality if you choose to exercise any of your rights.

Security of Your Personal Information

Elitecare takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We employ various security measures to safeguard your data in accordance with applicable laws.

Contact Information

If you have questions about your rights under the VCDPA or wish to exercise any of your rights, please contact us at:

Email: contact@elitecare.net
Address: 7946 N. Maple Ave, Suite #102, Fresno, CA 93720

Nevada Residents

This section applies to Nevada Consumers and provides specific disclosures regarding the collection, use, and sharing of personal information in accordance with Nevada law. Nevada residents have certain rights concerning their personal information under the Nevada Revised Statutes (NRS 603A).

Categories of Personal Information Collected

In the past 12 months, Elitecare has collected the following categories of personal information about Nevada residents:

Category	Examples
Identifiers	Name, email address, phone number, IP address, unique device identifiers, and other similar identifiers.
Personal Information	Social security number, driver’s license number, and financial account information.
Protected Classification Characteristics	Age, gender, nationality, marital status, and other demographic information.
Commercial Information	Records of services purchased or considered, or other purchasing history or tendencies.
Internet or Other Electronic Network Activity Information	Browsing history, search history, and information regarding your interaction with our services.
Geolocation Data	Approximate location based on your IP address.
Professional or Employment-Related Information	Employment history, job titles, references, and education.
Inferences Drawn from Other Personal Information	Profiling related to preferences and characteristics based on the information provided.

Purposes for Collecting and Using Your Personal Information

Elitecare collects and uses personal information for various business purposes, including:

• Providing Services: To facilitate job applications and connect healthcare professionals with employers.


• Communicating with Users: To send updates about job opportunities, account status, and promotional content.


• Improving Services: To analyze user behavior and enhance platform functionality.


• Compliance with Legal Obligations: To meet regulatory requirements and respond to legal requests.

Sharing Personal Information

Elitecare may share your personal information with third parties for specific business purposes, including:

• Service Providers: Vendors that assist in operating our platform, conducting analysis, and sending communications.


• Recruiters or Potential Employers: To facilitate job applications and recruitment processes.


• Advertising Partners: For targeted advertising purposes based on your preferences and interactions with our services.

Your Rights Under Nevada Law

As a Nevada resident, you have specific rights regarding your personal information:

• Right to Opt-Out of Sale: Nevada law provides consumers with the right to opt-out of the sale of their personal information to third parties. If you wish to exercise this right, you can submit a request to us using the contact information provided below.


• Right to Request Disclosure: You have the right to request disclosure of the categories of personal information we collect about you and the purpose for which we collect it.

Exercising Your Rights

To exercise your rights under Nevada law:

• Right to Opt-Out of Sale: If you wish to opt-out of the sale of your personal information, please contact us at contact@elitecare.net or use any designated opt-out mechanism provided on our website.


• Request for Disclosure: Submit a request via email specifying that you wish to know what personal information we have collected about you.

We may require verification of your identity before processing your requests to protect your privacy.

Non-Discrimination

You have the right not to be discriminated against for exercising any of your rights under Nevada law. Elitecare will not deny you services or charge you different prices based on your decision to opt-out of the sale of your personal information.

Security of Your Personal Information

Elitecare takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We employ various security measures to safeguard your data in accordance with applicable laws.

Contact Information

If you have questions about your rights under Nevada law or wish to exercise any of your rights, please contact us at:

Email: contact@elitecare.net
Address: 7946 N. Maple Ave, Suite #102, Fresno, CA 93720